PRIVACY POLICY

Last Updated: August 30, 2024

1. INTRODUCTION

HideApp LLC ("HideApp," "we," "our," or "us"), located at 1021 E Lincolnway Suite #7161, Cheyenne, Wyoming 82001, United States, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, which include account registration and the hosting, management, and deployment of your applications on third-party marketplaces.

This Privacy Policy applies to information we collect:

  • On our website

  • Through your account registration

  • In connection with our application hosting, management, and deployment services

  • Through email, text, and other electronic communications between you and HideApp

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our services:

2.1 Personal Information

Information that personally identifies you, such as:

  • Contact information (name, email address, phone number, postal address)

  • Account credentials (username, password)

  • Payment information (credit card numbers, billing addresses)

  • Government-issued identifiers (when required for app store registrations)

  • Developer account information for third-party marketplaces

2.2 Application Information

Information related to the applications we host, manage, and deploy on your behalf:

  • Application code and content

  • Application metadata (name, description, category, pricing)

  • Analytics data related to your applications

  • User reviews and feedback for your applications

2.3 Usage Information

Information about how you use our services:

  • Access logs and activity timestamps

  • Device information (IP address, browser type, operating system)

  • Pages visited and features used

  • Interactions with our website and services

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. These technologies may collect information about your online activities over time and across different websites. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. HOW WE COLLECT INFORMATION

We collect information:

  • Directly from you when you register for an account, submit applications, or communicate with us

  • Automatically as you navigate through our website (through cookies and other tracking technologies)

  • From third-party sources, such as marketplace platforms where we deploy your applications

4. HOW WE USE YOUR INFORMATION

We may use the information we collect about you for various purposes:

4.1 Provide and Maintain Services

  • Create and manage your account

  • Host, manage, and deploy your applications to third-party marketplaces

  • Process payments and provide customer support

  • Fulfill our contractual obligations to you

4.2 Service Improvement

  • Analyze usage patterns and trends

  • Troubleshoot technical issues

  • Develop new features and services

4.3 Communication

  • Respond to your inquiries and support requests

  • Send administrative notifications regarding your account or applications

  • Provide updates about our services

4.4 Security and Compliance

  • Detect, prevent, and address technical issues

  • Protect against malicious, fraudulent, or illegal activity

  • Verify your identity when required for legal compliance

4.5 Marketing (With Your Consent)

  • Send you promotional materials about our services

  • Inform you about new features or updates

5. LEGAL BASIS FOR PROCESSING (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing necessary for the performance of our contract with you

  • Legitimate Interests: Processing necessary for our legitimate business interests, provided those interests are not outweighed by your rights and freedoms

  • Legal Compliance: Processing necessary to comply with our legal obligations

  • Consent: Processing based on your specific consent

We will not process your personal data for purposes other than those for which it was originally collected unless we have a legitimate basis to do so and notify you as required by law.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The duration of our ongoing relationship with you

  • Our legal obligations

  • Applicable statutes of limitations

  • Resolution of disputes

  • Enforcement of our agreements

7. DISCLOSURE OF YOUR INFORMATION

We may disclose personal information that we collect or you provide:

7.1 Third-Party Service Providers

  • Cloud hosting and infrastructure providers

  • Payment processors

  • Customer support services

  • Analytics providers

7.2 Third-Party Marketplaces

  • We will share necessary information with third-party marketplaces (such as Google Play) to deploy applications on your behalf according to their requirements

7.3 Business Transfers

  • In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

7.4 Legal Requirements

  • To comply with any court order, law, or legal process

  • To respond to requests from public and government authorities

  • To enforce our terms of service

  • To protect our rights, privacy, safety, or property

7.5 With Your Consent

  • We may share your information in any other circumstances where we have your explicit consent

8. DATA SECURITY

We implement reasonable security measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption of transmitted sensitive information

  • Secure server infrastructure

  • Regular security assessments

  • Access controls and authentication requirements

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information.

9. INTERNATIONAL DATA TRANSFERS

HideApp is based in the United States. The information we collect may be stored and processed in the United States or any other country where our service providers maintain facilities.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that any transfers of your personal data comply with applicable data protection laws. We use appropriate safeguards, such as:

  • Standard Contractual Clauses approved by the European Commission

  • Binding Corporate Rules for transfers to third parties

  • Participation in approved certification frameworks, when applicable

10. YOUR RIGHTS AND CHOICES

10.1 Account Information

You may review and change your account information by logging into your account settings.

10.2 Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each communication.

10.3 Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

10.4 GDPR Rights

If you are located in the EEA, United Kingdom, or Switzerland, you have certain rights regarding your personal data:

  • Right to Access: Request access to your personal data

  • Right to Rectification: Request correction of inaccurate personal data

  • Right to Erasure: Request deletion of your personal data in certain circumstances

  • Right to Restrict Processing: Request restriction of processing of your personal data

  • Right to Data Portability: Receive your personal data in a structured, commonly used format

  • Right to Object: Object to processing of your personal data

  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

  • Right to Lodge a Complaint: Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

10.5 California Privacy Rights

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request information about personal information collected, disclosed, or sold

  • Right to Delete: Request deletion of personal information

  • Right to Opt-Out: Opt-out of the sale or sharing of personal information

  • Right to Non-Discrimination: Not be discriminated against for exercising these rights

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

11. CHILDREN'S PRIVACY

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

12. CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. Your continued use of our services after any such changes constitutes your acceptance of the revised Privacy Policy.

The date this Privacy Policy was last revised is identified at the top of the page.

13. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

HideApp LLC 1021 E Lincolnway Suite #7161 Cheyenne, Wyoming 82001 United States

Email: legal@hideapp.info

14. WYOMING-SPECIFIC PROVISIONS

In accordance with Wyoming state law:

  • We comply with all applicable Wyoming data privacy and security regulations

  • Wyoming residents have the right to request information about our data collection, use, and disclosure practices

  • Any legal disputes arising in connection with this Privacy Policy shall be governed by the laws of the State of Wyoming

15. ADDITIONAL JURISDICTIONAL PROVISIONS

15.1 European Economic Area (EEA)

For users in the EEA, in addition to the rights outlined above, you may:

  • Contact our Data Protection Officer at gdpr@hideapp.info

  • Lodge a complaint with your local data protection authority

15.2 United Kingdom

For users in the UK, in addition to the rights outlined above, you may:

  • Contact the Information Commissioner's Office (ICO) with any concerns

15.3 Canada

For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

15.4 Australia

For users in Australia, we comply with the Australian Privacy Act and the Australian Privacy Principles (APPs).

15.5 Brazil

For users in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD).

16. EFFECTIVENESS

This Privacy Policy is effective as of August 30, 2024.